Flight Attendant 1, Delta Flight Attendant Interview Practice

Question: 1 / 400

Which characteristic describes a person who effectively deals with a difficult coworker?

Being overtly critical of the coworker's actions

Offering positive insights and leading by example

Being a person who effectively deals with a difficult coworker involves offering positive insights and leading by example. This approach focuses on constructive communication and fostering a supportive environment. By providing positive feedback and exhibiting desirable behaviors, you create a foundation for better interactions, demonstrating maturity and professionalism. This can encourage the difficult coworker to reflect on their actions and ideally improve their behavior as well.

In contrast, being overtly critical could escalate tensions and lead to defensiveness, hindering any hope of productive dialogue. Ignoring the coworker may seem like a way to avoid conflict, but it fails to address the underlying issues and can lead to unresolved tensions. Allowing the coworker to dictate the terms of interaction undermines your own authority and compromises your ability to work collaboratively. Thus, leading by example and offering positive insights fosters a more effective and harmonious working relationship.

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Ignoring the coworker entirely to avoid conflict

Allowing the coworker to dictate the terms of interaction

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